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Carpet Warranties Understand Warranties with Shaw's Star Selling System Shaw's Star Selling System makes our warranties easy to understand and, even more importantly, easy to compare. Shaw's Star Selling System is a labeling approach that assigns specific criteria for each of three carpet categories: 3-Star, 4-Star, and 5-Star. The system works across all of Shaw's residential carpet brands. Although there are a few exceptions within categories, the packages of features and benefits for each of the star ratings are outlined below: 3-Star Residential products in this carpet category may carry one or more of the following warranties: Shaw Limited 5-Year Quality Assurance Warranty (warranty against manufacturing defects). Limited 5-year generic stain warranty (Stain Safety or other). Limited 5-Year TEXTUREGARD texture retention warranty, if the product meets stringent performance requirements and rating guidelines. 4-Star Residential carpet products in this category may carry one or more of the following warranties: Shaw Limited 7-Year Quality Assurance Warranty. Limited 7-year stain and soil warranty (either Shaw's R2X Stain and Soil Repellent, Stainmaster, or other Shaw stain resistance warranty). Limited 7-year texture retention warranty, if the product meets stringent performance requirements and rating guidelines. 5-Star Residential carpet products in this category may carry one or more of the following warranties: Shaw Limited 10-Year Quality Assurance Warranty. Limited 10-year stain and soil warranty (either Shaw's R2X Stain and Soil Repellent, Stainmaster, or other Shaw stain resistance warranty). Limited 10-year texture retention warranty, if the carpet product meets stringent performance requirements and rating guidelines. 30-Day Customer Satisfaction Guarantee 5-Star products are also backed with SoftBacPlatinum which carries a ten-year no-wrinkle/no re-stretch guarantee.	COLOR SELLS The color specialists at Shaw are constantly traveling and researching to provide the best of the best color palettes from which to choose. Your floor can be either the artwork or the canvas for the art. Although beige is an easy choice for anyone, dramatic reds, dark rich chocolates, contemporary grays or serene blues can set the scene for whatever you'd like your room to become. Within 30 seconds, the human eye and human brain make a decision to purchase a product, any product, based on color alone. HUMAN TOUCH The dimensional elements have never been more important than today. Tactile, textural, subtle gradations, contrasting embroidery, hand-scraped or hand-polished wood: the surface speaks volumes to the human eye and human touch. The variety of offerings provide the look of a "one of a kind" product with affordable value.

Carpet Warranties

Understand Warranties with Shaw's Star Selling System

Shaw's Star Selling System makes our warranties easy to understand and, even more importantly, easy to compare. Shaw's Star Selling System is a labeling approach that assigns specific criteria for each of three carpet categories: 3-Star, 4-Star, and 5-Star. The system works across all of Shaw's residential carpet brands. Although there are a few exceptions within categories, the packages of features and benefits for each of the star ratings are outlined below:

3-Star

Residential products in this carpet category may carry one or more of the following warranties:

Shaw Limited 5-Year Quality Assurance Warranty (warranty against manufacturing defects).
Limited 5-year generic stain warranty (Stain Safety or other).
Limited 5-Year TEXTUREGARD texture retention warranty, if the product meets stringent performance requirements and rating guidelines.

4-Star

Residential carpet products in this category may carry one or more of the following warranties:

Shaw Limited 7-Year Quality Assurance Warranty.
Limited 7-year stain and soil warranty (either Shaw's R2X Stain and Soil Repellent, Stainmaster, or other Shaw stain resistance warranty).
Limited 7-year texture retention warranty, if the product meets stringent performance requirements and rating guidelines.

5-Star

Residential carpet products in this category may carry one or more of the following warranties:

Shaw Limited 10-Year Quality Assurance Warranty.
Limited 10-year stain and soil warranty (either Shaw's R2X Stain and Soil Repellent, Stainmaster, or other Shaw stain resistance warranty).
Limited 10-year texture retention warranty, if the carpet product meets stringent performance requirements and rating guidelines.
30-Day Customer Satisfaction Guarantee
5-Star products are also backed with SoftBacPlatinum which carries a ten-year no-wrinkle/no re-stretch guarantee.

COLOR SELLS

The color specialists at Shaw are constantly traveling and researching to provide the best of the best color palettes from which to choose. Your floor can be either the artwork or the canvas for the art. Although beige is an easy choice for anyone, dramatic reds, dark rich chocolates, contemporary grays or serene blues can set the scene for whatever you'd like your room to become. Within 30 seconds, the human eye and human brain make a decision to purchase a product, any product, based on color alone.

HUMAN TOUCH

The dimensional elements have never been more important than today. Tactile, textural, subtle gradations, contrasting embroidery, hand-scraped or hand-polished wood: the surface speaks volumes to the human eye and human touch. The variety of offerings provide the look of a "one of a kind" product with affordable value.

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