THE BARTON CO. CARPETS
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Barton Co. Carpets
12202 Bulverde Rd, San Antonio, TX 78217-2306
210-655-8269
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
1.0
P P.
3 years ago
5.0
Sue C.
4 years ago
5.0
Janet F.
6 years ago
1.0
Tyna L.
6 years ago
5.0
Sandy L.
7 years ago
experience has been a 10 so far!!
1.0
Daryl O.
7 years ago
Great Service Great Product Great installers Fast and cleaned up when they were done Moved my furniture with great care Thank You and will use you again
3.0
Robert F.
7 years ago
I was unhappy with the grade of carpet received. I was assured that the same carpet I had installed in another property would be used. However initial impressions are that this carpet, while the same color, is of lower quality than expected (i.e., shorter thread and lower quality backing than what i recall from last time.) While it is for a rental property, my policy has been to put a little better quality in my properties. A point I've had to reiterate multiple times to the salespeople there. I didn't notice the disparity in the carpet until it was too late, but for the price quoted I was expecting something more than 'rental grade' . That all said, I was very gratified that I was contacted when an earlier opportunity to install the carpet came up and luckily I was able to support the short notice call. Thanks much for that consideration.
4.0
Joyce H.
7 years ago
Great job, on time, professional team. Will use this company when needed, and will happily refer others that need flooring. Return business is the best referral! Thanks.
5.0
Ted B.
7 years ago
Great service. Looks out for details and is very interested in customer satisfaction.
5.0
David B.
7 years ago
nice work. Fast and efficient
3.0
Max J.
7 years ago
Not particularly satisfied with the end product.
4.0
Martin V.
7 years ago
The installers left a mess in the bathrooms and tile areas. The carpet was not vacuumed, there were small pieces of carpet and foam padding all over the place including the yard.
5.0
Bemnnet K.
7 years ago
You guys did a fantastic job in such a short period of time! I really appreciate the communication and flexibility of your team. I highly recommend Barton's if you're looking for a high quality carpet installation.
5.0
Amanda P.
7 years ago
Barton carpet did a wonderful job on my floors. It was done in the time that was quoted and worked very hard to get me in to convince us. Thank you
4.0
Robert V.
7 years ago
Overall the installation was good but the workmen were in hurry to finish as it was near 10:00pm when they completed their work. Beautiful carpet at great price!
5.0
Bob L.
7 years ago
Everything was per our arrangement. Good job.
5.0
Pat M.
7 years ago
Sales Rep. Glen Fuller was very helpful and Tony Torres (installer) was meticulous. Finished vinyl floor was perfect, and carpet stretching did the trick with the worn carpet edge. Thanks!
5.0
Bob L.
7 years ago
Very happy. Easy transaction.
4.0
Mark D.
7 years ago
Initial communication with office is good, and installation team (different people) is good. But it would be nice to have communication with office during/after installation.
5.0
Sylvia E.
7 years ago
Great job! I appreciate your timeliness and workmanship.
5.0
Richard R.
7 years ago
Mark was great and timely on everything.
4.0
Amara R.
7 years ago
The quality of the wood laminate seems to be excellent-5 stars for that- although we were already moved out and got to walk through the house a couple of times after the work was done- so I can't give a thorough review on the longevity of the work. The customer service was 3 star, they asked me to take measurements over the phone and I told them I'd be more comfortable if they sent someone to do it. The guy who did the work didn't speak English so I had to call the office if I needed to relay a message to him. I asked when the work would be completed (as I had two young children in tow and was trying to make plans to entertain them outside the home since we had already moved out of our home). He told me that the work would be done by a certain time but then he took an almost three hour lunch break so the work took almost three hour longer than he said and did not apologize for the delay- nor had anyone else apologize.
5.0
Patrick T.
7 years ago
Very satisfied with the flooring job. Went above and beyond.
5.0
Maureen M.
7 years ago
Great service! Great Quality!
5.0
Laura K.
7 years ago
Very professional and very efficient. Would recommend and would use again. Great work.
5.0
Norma B.
7 years ago
The technicians won this company my rating. The sales rep was great, but I was very impressed with the techs, they were extremely polite and courteous.
5.0
Chris K.
7 years ago
Robert Guerra was awesome as usual!
4.0
Matt L.
7 years ago
Great
5.0
Yvonne P.
7 years ago
Love the quick installation and professionalism. The carpet and Flooring in the bathrooms look amazing!!!!
5.0
Sharon B.
7 years ago
very Professional and did an outstanding job.
5.0
Johnea D.
7 years ago
2.0
Lauren W.
7 years ago
The workers did not show up at the scheduled time. I called after an hour past the scheduled time and was promised someone would arrive within the hour. That also wasn't true. I had to call a second time hours later. That is when I found out the crew had gone to the wrong job before mine. It took them 6 hours after the scheduled time to finally arrive at my home. The actual work was good.
5.0
Ronda B.
7 years ago
They arrived at the expected time, worked quickly and the carpet looks great.
4.0
Josce B.
7 years ago
Thank you. The work was done extremely fast. My home looked beautiful and better than when I purchased it.
5.0
Jack K.
7 years ago
I was impressed with the work that Barton Carpets did for us. Keith worked with us and kept us informed of the progress and timeline. Pablo and Julio did an expert installation without damaging any of our furnishings. The company was willing to work with us on installing some of our old carpet at our son's house, which went very well. Thanks for the great service. Jack
5.0
Doug M.
7 years ago
Installer Matt Cece was great! He had us in mind the whole time he was installing and related any thoughts or comments that would make the floor look good. Feel free to use us as a reference. Doug Meiske
5.0
David P.
7 years ago
Fast install, beat estimate and great workman ship
5.0
Lynne P.
7 years ago
Very easy to work with. I have used you before and will continue to recommend you to others.
4.0
Oliva A.
7 years ago
Would like a mailed bill. It goes into junk mail and I don't see it. Then I have to print it. Then mail it in my envelope. But your work on the carpet was great.
4.0
sumitra T.
7 years ago
Great sale representative, good service
4.0
Courtney B.
7 years ago
A mess was left and a light broken...I cleaned up the mess and a team was sent back out to fix the light...need improvement on communication
5.0
Kathryn M.
7 years ago
*
5.0
Bill A.
7 years ago
It was great to work with Armando at Barton carpet. He he was there and involved from start to finish. I would highly recommend this company for your flooring needs.
5.0
Ryan B.
7 years ago
Best flooring, and the nicest hard working installers.
5.0
Eric P.
7 years ago
Competitive prices, very professional, and they take customer service seriously. I will most definitely recommend to their service.
4.0
Justin B.
7 years ago
Good job. Install took longer than communicated.
5.0
Carmen P.
7 years ago
They did a great job. Love the new carpet
5.0
Joseph M.
7 years ago
Great customer service, great price and fast installation. Would definitely recommend Barton to friends and family.
4.0
Mary P.
7 years ago
Happy with the carpet and service. Was told someone would come by to see if carpet connecting to tile could be improved. Hadn't happened yet.
5.0
Kyle H.
7 years ago
The technicians were kind and professional, worked quickly, and did a wonderful job. We're very pleased with the outcome.
4.0
Michal W.
7 years ago
Armando was very friendly and helpful
5.0
Dora M.
7 years ago
Great service.
5.0
Robert V.
7 years ago
Great service and workmanship and knowledgeable staff at an affordable price.
5.0
Jason F.
7 years ago
Amazing attention to detail from the razor straight lines of the tile to the transitioning thresholds.
5.0
Amber E.
7 years ago
Robert is always great to work with! Very dependable and always shows up on time--if not early!
5.0
Mike M.
7 years ago
Excellent job at a fair price
5.0
Jason F.
7 years ago
Amazing quality and workmanship! We updated our flooring from 15yo carpeting and tile mix to a ceramic wood-plank flooring. Originally, we had the living room, hallways, and one bedroom replaced with the tile. However, we were so impressed with Barton's, that we had them come back out and install the tile in the dining room, kitchen, and utility room and re-carpet our other three bedrooms. The process of picking the flooring (tile and carpet) was easy as they walked us through each step. Installation of the carpeting was completed in only a few hours while the tile of course, took longer due to removal of old tiling and the process of laying the tile. The tile lines were as close to perfect as they could be and the attention to detail was impressive! All-in-all we had approximately 1300sq foot of tile and 400sq foot carpet installed and I can hardheartedly recommend this company for your flooring needs!
4.0
Chad C.
7 years ago
5.0
Pat0217
7 years ago
Couldn't Be Happier!
5
Anonymous
7 years ago
"This is my second experience with the Barton Company and I've been so pleased with them. Six years ago I had tile work done. The salesman brought samples to my house, I found the perfect one, the installation was perfect, and I've always been pleased with the tile. Last Thursday, the salesman came with samples for my vinyl plank - again found the perfect one and just a few days ago, Tony installed it and it is just beautiful. Barton is a wonderful and professional company that seems to want to make sure their customers are happy with their services and I simply couldn't be any happier with this last work, like I also was with the first. I plan on having more work done by Barton in the future."
5.0
Debbjane
7 years ago
Easiest experience ever
4
Anonymous
7 years ago
We went and picked out our carpet and two days later it was installed with no problems. Super easy and fast!
5.0
mpcassidy218
7 years ago
"Great Outcome, would use again."
Robert Guerra and Barton Carpets have done two successful projects for us. The are very well organized and professional and met our expectations in both cases.
5.0
Philippequinn P.
7 years ago
5.0
Shawnl U.
8 years ago
5.0
Darlene W.
8 years ago
5.0
Earth t.
8 years ago
"Great service, quality product"
Installation was fast and excellent. Help from showroom during selection process was great too!
5.0
Dee D.
8 years ago
Fantastic service
My experience was with Armando. He was above and beyond fabulous! From start to finish we had a smooth process that could not have gone better.
5.0
SMcCullough
8 years ago
Great service
Beautiful floor. Curtis worker. So very pleased with crew and results.
5.0
SarahS
8 years ago
Great service!
"I used Barton off a recommendation, and the whole process was very smooth. Mark was honest with me about a flooring decision I thought would work, and he expressed concerns and what he would recommend. When I chose to put in tile, instead of limiting me to their choices on site he suggested a tile company's show room and I fell in love! I was out of the country while my tile was being installed, and he was respectful to my mother, who took over the decision making, and made sure I was kept in the loop. When we asked for a few changes he got the construction crew right on it and took care of us. I will definitely be using them with any future projects, and am grateful for my first home renovation experience with them!"
5.0
Stephwhite
8 years ago
Great customer service
Barton did a great job installing my carpet. They were easy to work with and did a great job.
5.0
jmrey
8 years ago
Amazed
Great service and amazing results. I was stunned at the price because I expected to pay twice as much. I recommend this company to anyone working on their house or refurbishing a house they are selling.
5.0
marlar
8 years ago
Smooth and seamless!
"From Robert in sales to Roy in accounts payable, the entire transaction was handled without any problems and at a fair price."
4.0
Bruce W.
8 years ago
Job well done
"Sales team and installer worked well together. Nobody will beat there price. With that said, only one installer was sent to my house thus it went several hours past the alloted time. Still will recommend this company to everyone"
5.0
kmorrey
8 years ago
Wonderful Experience!
They replaced the carpet in our 4 bedrooms. The buying process was so easy! Armando was so knowledgeable on all the carpet varieties they offered. Communication was excellent. Installation went smoothly. We are so happy we used Barton Carpet Company!
5.0
Lee4
8 years ago
Great Service!
We used Barton Company for the second time in the last several years and once again the service was great! The first time we used Barton Company we replaced carpet throughout the house in order to sell our home. Shortly after the carpet was replaced the house sold quickly. Once again we are selling our home so we used Barton Company to replace old carpet with new carpet and we are very pleased with the service. Glen is excellent with working with his customers. I would definitely recommend Barton Company for flooring services especially for their products and pricing! Excellent services!
5.0
Santiago
8 years ago
Great Customer Service
"My realtor referred me to Barton and Armando came in measured and sent me quote the following day. The whole process went extremely fast and after i accepted their proposal and selected the product the installation was scheduled. The installers arrived early and got to work and before i knew it they were done and i barely noticed they were there. Everything was clean and furnishings placed back, the service and quality of work was great. Cannot say enough about this positive experience."
5.0
Mr. J.
8 years ago
They removed old carpet and installed wood laminate flooring in my entire downstairs. Around 1000sqft. They showed up on time, were clean & professional, and did the entire thing in about 6 hours. The floor looks fantastic. Would recommend.
5.0
Jerryl L.
8 years ago
We used Barton to replace our kitchen floor. We were in the processing of selling our home and needed a small floor upgrade. They gave us a great price and completed the work timely. We were able to sell our home within 5 days of listing the home and I know part of the reason was the updated kitchen floor. Thanks again for doing an amazing job!!!
5.0
Lowe3916
8 years ago
Great Work
We used Barton to replace our kitchen floor. We were in the processing of selling our home and needed a small floor upgrade. They gave us a great price and completed the work timely. We were able to sell our home within 5 days of listing the home and I know part of the reason was the updated kitchen floor. Thanks again for doing an amazing job!!!
2.0
ro 1.
8 years ago
fair
"We went back a second time but, will not be going back a third time."
5.0
Barbara A.
8 years ago
Great service
"Robert in sales, very professional, honest, great use of humor. Pleasantly surprised at how quickly my old flooring was ripped out then new flooring installed. New flooring:porcelain tile in common areas and framing fireplace. Flooring is beautiful. Effective, efficient team."
5.0
Rebbrock
8 years ago
Great Service!
I went in with a fast deadline and a budget and Glen was able to meet all of my requirements. We love our carpet and it was a pleasure doing business here!
5.0
LWPa
8 years ago
Great service!
I have used them twice! Great service! Very professional! Great job!!
4.0
KathyK
8 years ago
Carpet installation
Great service! Small issue but it was resolved very quickly.
5.0
Barbara B.
8 years ago
awesome folks great to deal with
The process was seamless from beginning to end. Very Happy!
5.0
RNAWHIZ
8 years ago
Excellent Service
"I am glad that I was introduced to this company. The manager was very helpful and he immediately arranged for me as a home owner to replace a section of my carpet. From beginning to end (i.e. payment for the work) was a painless process, I highly recommend every homeowner to Barton Co Carpets for their carpet and carpet installantion needs."
5.0
phaby
8 years ago
Best service I have ever received.
"I don't know yet how the carpet will hold up, but am pleased with it now. The crew was efficient and courteous."
5.0
traveler10000
8 years ago
Quality work
They replaced the carpet in my son's room and did a good job. We had a misunderstanding about also replacing the carpet outside his door in the hallway unfortunately and there wasn't enough carpet to have the nap run the right way. I didn't catch it before the work was done. But the originally agreed upon installation was done well.
5.0
DRC1
8 years ago
Worth Recommending
On time with the quote. Ahead of schedule on the installation. Priced well. This compared performed better than any other of the companies we hired for our remodel.
5.0
Tita
8 years ago
Excelent service
"Floor looks wonderful and clean , all is spectacular."
5.0
jdristas
8 years ago
Excellent materials and working crews!
I had Barton Company replace all the flooring in my house with vinyl plank in two phases. The first phase was 90% of my house and took two days with a great two man crew. The second phase was a 3 man crew. Both crews did such a great job you cannot tell that the flooring was installed at different times. My floors look great and my friends have also had Barton install vinyl plank in their house and even chose the exact same as I did.
5.0
MRTP
8 years ago
Good fast service
Very nice technician. Worked quickly and efficiently. Rep brought carpet and tile samples to my home.
5.0
Owner h.
8 years ago
Great Service
I used them a couple of weeks ago and Armando and his team did a great job and reasonable price.
5.0
Lisa P.
8 years ago
5.0
lalisa11
8 years ago
Barton Co is the Best!
"I only use Barton Co. for all my flooring needs. Everyone from sales to installers have always been so nice, professional, and a pleasure to work with. They are very reasonable in price and do great work!"
5.0
rbarron
8 years ago
Great service.
"They did the job fast. They were hard workers, friendly, courteous, and respectful."
5.0
Emilio
8 years ago
Great Service and Communication
"Barton's carpet installation was completed in a very timely fashion...When communicating with Barton over email or on the phone, everyone was very cordial and provided the assistance I needed..."
5.0
Carol G.
8 years ago
Exceeded expectations!
"I went into the showroom on a Monday, picked out a stocked carpet and the carpet was completed by the following Thursday evening!"
5.0
diamond
8 years ago
GREAT
Mark makes it all happen for any easy experience and the installers also very accommodating
5.0
Chelsie
8 years ago
Superior customer service
"We used them to install our new flooring and their customer service was outstanding, the product is beautiful and durable. Would recommend them to anyone."
4.0
BudC
8 years ago
5 stars without the Installation subs
"Great product and even better customer service. However installer was a sub and spoke no English. He was difficult and careless with our freshly painted walls and furniture. Barton manager ""made it right"" but they need to screen their subs more carefully."
5.0
Rocky c.
8 years ago
Outstanding
From the sales person to paying for it and the installation the service and friendliness was excellent. Very easy process and great price.
5.0
Happy88
8 years ago
Repete customer
I have used them 4 times now and think they are the best in town!
5.0
ahm123
8 years ago
Fantastic service!
The customer service was great and installation could not have gone smoother. Everyone involved was wonderful. Thank you!!!!
5.0
Lorena J.
8 years ago
Best price I've found and the service has been great. The installer was very professional. I'm recommending this place to all my friends!
5.0
George
8 years ago
On time and on top of everything!
"The installers were fast and highly competent and courteous. The carpet was laid and vacuumed quickly, and the old carpet was cleanly disposed."
5.0
kramerr007
8 years ago
Excellent Service!
I have used Barton for several years and have replaced flooring in a half dozen or more houses. They are always very quick to respond to my needs and installation has always met expectations!
5.0
Robertwtx
8 years ago
Outstanding Job!
I used them to take out all carpet and install wood flooring in my new house. They were very timely and did an outstanding job. The new floor looks great and great value and quality.
5.0
TEXH
8 years ago
Worked Within Our Schedule
We were renovating a house and needed to pick tile and carpet online. Robert was patient in working with us to find the right colors and look we wanted.
5.0
lisalisa1970
8 years ago
Barton came through when I needed them!
I needed carpet in my house like yesterday and they immediately came to the house to measure and squeezed me in to their already busy schedule. Easiest and best service experience I've ever had.
5.0
Gary 2.
8 years ago
"Great product, installation and follow-up"
"We finished the installation of wood floors this week and are very pleased with the outcome. Our sales representative, Robert, helped us locate the best wood product for our home, checked with us during the installation and followed up with us to be certain that we were happy with all phases. The installer, George, was skilled, polite, and cleaned up every day during the installation before leaving the house. We would recommend Barton to anyone interested in installing wood floors."
5.0
Amir
8 years ago
Great service and good price
"They installed when they said they will came on time and did a great job, I will use them again in future."
5.0
Carla B.
8 years ago
Great service!
"I have used this company three times and will continue to call on them for all my future projects. Great service, pricing and a job well done!"
5.0
The S.
8 years ago
"Superior Customer Service, Proce, and Quality"
Great price and service. They go above and beyond to help. Salesman are very knowledgable.
5.0
Lisa15
8 years ago
Excellent Service
We had them install the carpet about 1 1/2 weeks ago and room looks great. It was a very quick and easy process.
5.0
weddou
8 years ago
"good selections, prompt efficient service."
"I needed an entire house redone with carpet and flooring. The salesman had numerous samples to choose from and was very informed on pros and cons as we proceeded to go through selections. The workers arrived when scheduled and were very polite, efficient and cleaned up after they left. They told me ahead of time what to expect and what my timeline would be until completion. They answered all my questions as they proceeded throughout the day and understood exactly what I wanted in each room. I would highly recommend this company."
5.0
Seista61
8 years ago
Great Product and Service
We had new laminate flooring installed and our fireplace tiled a week ago. Robert our salesman was very professional and an expert in helping us pick out the correct type of flooring and tile. He was not pushy or try to sell us the most expensive product.
5.0
dwcribb
8 years ago
Great job
"Highly recommend. Very competitive price, great installation. Would definitely use again."
5.0
Jmeza
8 years ago
Exemplary service!
"I needed a quick install for an investment home and Mark's team did an exceptional job, quality carpet and estimates/materials all in under a week! Impressed!"
5.0
Reinette K.
9 years ago
5.0
Colette E.
9 years ago
Great service, fair prices!! Would highly recommend!
5.0
Gerardo D.
11 years ago